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What Isn't Covered by OSHC? Full Guide
September 19, 2025
What Isn’t Covered by OSHC
OSHC covers medically necessary treatment in Australia but excludes dental, optical, most allied health, cosmetic or elective care, non-PBS drugs, overseas treatment, repatriation, many aids, and some ambulance or gap fees - extras cover helps.
The Reality Check

Overseas Student Health Cover (OSHC) is essential for Student Visa (subclass 500) holders in Australia. It helps with GP visits, hospital treatment and prescription medicines - meeting Visa Condition 8501. But OSHC isn’t a “cover-everything” policy. Knowing the limits and exclusions upfront saves money, stress, and time during claims.

This guide explains the most common exclusions and limited benefits across major OSHC insurers, why they exist, and how to plan around them. (Always read your specific policy - details and limits vary by insurer.)

The Turning Point

Quick refresher: what OSHC is designed to cover

  • Medically necessary treatment in Australia (inpatient/outpatient)
  • Doctor (GP) and specialist services billed to Medicare Benefits Schedule (MBS)
  • Prescription medicines with per-script and annual limits
  • Emergency ambulance (usually included, but terms vary)

Everything beyond the above - especially dental, optical, and many allied-health services - is where most students run into exclusions.

Big-ticket items OSHC usually does not cover

1) Dental, Optical & Most Allied Health

  • Dental: check-ups, fillings, root canals, crowns - typically not covered by OSHC.
  • Optical: eye tests, glasses and contact lenses -usually excluded.
  • Allied health: physiotherapy, chiropractic, osteopathy, podiatry, acupuncture, remedial massage are often excluded unless your policy includes specific extras or packaged benefits.
Workaround: Consider extras cover if you expect to use these services.

2) Routine & Preventive Services (outside medical necessity)

  • Routine dental/optical, health screenings, and many preventive services are excluded unless clinically indicated and MBS-billable.
  • Vaccinations may have limited or no cover; you often pay privately.
Tip: Ask your GP about low-cost clinic options for routine care.

3) Non-PBS & High-Cost Medicines

OSHC contributes to PBS-listed medicines only, and caps apply (per script + annual).

  • Non-PBS drugs, high-cost brand preferences, or medicines beyond limits are usually out-of-pocket.
Tip: Ask for a PBS alternative and keep scripts within policy limits.

4) Services by Non-Registered Providers or Not on the MBS

  • If a service isn’t MBS-listed or the provider isn’t appropriately registered, OSHC typically won’t pay.
  • Experimental or not medically proven treatments are excluded.

5) Cosmetic & Elective Procedures

  • Cosmetic surgery, elective enhancements, and non-medical procedures are excluded.
  • Fertility treatment/IVF and elective sterilisation are usually not covered.
Student at an airport

6) Treatment Outside Australia

  • OSHC is built for treatment within Australia. Medical costs incurred overseas are excluded.
Tip: Buy travel insurance for trips outside Australia.

7) Repatriation & Medical Evacuation

  • Returning you to your home country or medical evacuation is generally not included under OSHC.
Tip: Travel insurance often includes these benefits.

8) Private Room Choice & Gap Fees

  • OSHC aims to cover shared ward accommodation in a public hospital setting for medically necessary care.
  • Choosing a private room, non-contract private hospital or a doctor who charges above the MBS fee can create gap fees you must pay.
Tip: Ask for no-gap/known-gap providers before treatment.

9) Waiting Periods & Pre-Existing Conditions

  • Waiting periods apply to some services (e.g., pregnancy or psychiatric inpatient care).
  • A pre-existing condition may not be covered until you serve the waiting period.
Important: Pregnancy care might be covered after the waiting period; fertility services are typically excluded. Newborns aren’t covered unless added to a family policy.

10) Aids, Appliances & Consumables

  • Items like hearing aids, glucose monitors, orthotics, crutches, and home nursing supplies are usually excluded or tightly limited unless specifically listed.

11) Non-Emergency Ambulance or Transfer Fees (policy-dependent)

  • Many OSHC plans include emergency ambulance, but inter-hospital transfers, non-emergency transport, or call-out fees may not be covered.
Tip: Check your policy wording on “ambulance” closely.

Common “surprise costs” students face (and how to avoid them)

1. Specialist gap: The doctor charges more than the MBS fee.

  • Fix: Ask for a fee estimate and whether they participate in no-gap arrangements.

2. Private hospital fees: You’re admitted to a private facility with higher charges.

  • Fix: If clinically suitable, request treatment in a public hospital or a contract facility your insurer recognises.

3. Pharmacy over the cap: You hit your annual or per-script limit.

  • Fix: Discuss PBS alternatives, buy generic where possible, and track your totals.

4. Pregnancy before serving waiting period: Costs may not be covered.

  • Fix: If pregnancy cover matters, start OSHC early to serve the waiting period before you need care.

5. Dental emergency: Toothache on a Sunday - OSHC won’t cover it.

  • Fix: Consider extras cover or budget a small emergency fund for dental.
Insurance Document

OSHC vs Extras: when to consider add-ons

If you expect to use dental/optical/physio or want broader ambulance benefits, look at extras policies. Some providers bundle limited extras with OSHC; others sell them separately. Compare the extra premium vs likely usage—for many students, a basic extras tier quickly pays for itself with a dental check and a pair of glasses.

What Made the Difference

FAQs

Q: Does OSHC cover mental health?

Inpatient psychiatric care may be covered after a waiting period. Outpatient psychology is typically not; check your policy.

Q: Are emergency departments free with OSHC?

Not always. Some hospitals charge facility fees. OSHC may pay benefits toward medical services, but you could still face out-of-pocket costs.

Q: Can I claim telehealth?

If the service is MBS-itemed and your insurer recognises it, benefits are usually payable - check provider eligibility and item numbers first.

Q: Does OSHC cover my newborn automatically?

No. You must upgrade to a family policy and add the baby from birth to ensure cover.

Q: Will OSHC pay for vaccines?

Often no or limited. Many vaccinations are private-pay. Ask your GP for costs.

Holiday Bliss (Finally)

How to check your own exclusions (fast)?

  1. Download your policy guide: Search “OSHC + [your insurer] + Member Guide”.
  2. Scan these sections: General Exclusions, Waiting Periods, Pharmaceutical Benefits, Ambulance Services, What we don’t pay for.
  3. Call before care: For hospital/specialist treatments, ask your insurer for a pre-approval and no-gap options.
  4. Keep receipts: If in doubt, claim—the insurer will assess against the rules and explain any shortfalls.

The Bottom Line

OSHC is your visa-compliant safety net for medically necessary care in Australia, not a full extras package. Expect no cover (or very limited benefits) for dental, optical, allied health, cosmetic procedures, non-PBS medicines, services overseas, and many routine/preventive items. Avoid bill shock by checking waiting periods, gaps, and ambulance rules, and consider extras cover if you’ll use those services.

At GMP, we turn insurance headaches into peace of mind—so you can focus on your Australian adventure, not paperwork battles.
We’ve seen how bad insurance can ruin someone’s experience abroad — and we’re here to make sure that doesn’t happen to you. We prevent these disasters by offering transparent comparisons of Australia-compliant plans, expert guidance to avoid coverage gaps, and instant approval of visa-ready policies. With us, you get protection that actually works when it matters most.
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