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FAQs
Your Guide to OSHC, Top Questions Answered
What is Overseas Student Health Cover (OSHC)?

OSHC is a type of health insurance designed for international students in Australia. It helps cover the costs of medical and hospital care that you might need while studying in Australia.

Is OSHC compulsory for international students in Australia?

Yes, OSHC is mandatory for most international students on a student visa. It’s a visa requirement to help ensure students can access healthcare without facing significant financial hardship.

What does OSHC cover?

OSHC typically covers visits to the doctor, some hospital treatment, ambulance services, and limited pharmaceuticals. However, coverage can vary depending on the policy.

What is not covered by OSHC?

OSHC usually does not cover pre-existing conditions, dental, optical, or physiotherapy. For these services, you might need additional private health insurance.

How long do I need OSHC for?

Your Overseas Student Health Cover (OSHC) must cover the entire duration of your student visa. It should start from the day you arrive in Australia and last until your visa expires or you leave Australia.

Can I choose my overseas student health coverage provider?

Yes, you have the freedom to choose your OSHC provider from a list of Australian government-approved providers.

How do I purchase OSHC?

You can purchase overseas student health coverage through your educational institution or directly from a health insurance provider. Some agents also offer OSHC services.

What is the cost of overseas student health coverage?

The cost of OSHC varies depending on the provider and the length of your stay. It’s advisable to compare different plans for the best rates and coverage.

Can I switch my OSHC provider?

Yes, you are allowed to change your Overseas Student Health Cover provider. However, make sure there is no gap in your coverage when switching.

What happens if I don't have overseas student health coverage?

Not having OSHC can lead to a breach of your student visa conditions. It could result in visa cancellation and potential deportation.

How do I use my OSHC?

To use your Overseas Student Health Cover, you typically need to show your insurance card at medical centres or hospitals. Some providers also offer direct billing.

Can I cover my family with Overseas Student Health Cover?

Yes, most OSHC providers offer the option to include coverage for family members like spouses and children.

What should I do if my visa status changes?

If your visa status changes, inform your OSHC provider immediately, as it may affect your coverage.

How do I make a claim with my Overseas Student Health Cover (OSHC)?

To make a claim, you generally need to submit the relevant medical bills and receipts to your insurance provider, either online or in person.

What if I extend my stay in Australia?

If you extend your stay, you must also extend your OSHC coverage accordingly to remain compliant with visa regulations.

Does Overseas Student Health Cover cover me when I travel to other countries?

OSHC is designed to cover you in Australia. For international travel, consider purchasing additional travel insurance.

How do I renew or extend my OSHC?

You can renew or extend your Overseas Student Health Cover (OSHC) by contacting your insurance provider before your current policy expires.

What should I consider when choosing an Overseas Student Health Cover (OSHC) provider?

Consider factors like coverage, cost, ease of making claims, customer service, and any additional benefits offered by the provider.

Can I cancel my OSHC?

You can cancel your Overseas Student Health Cover (OSHC) if you leave Australia permanently or if you are no longer on a student visa. Refund policies vary by provider.

Where can I get help if I have issues with my OSHC?

For issues with your Overseas Student Health Cover (OSHC), first contact your provider. If unresolved, you can seek assistance from the Australian Government's Private Health Insurance Ombudsman.