Let’s explore the six most common mistakes people make when purchasing OSHC or OVHC policies, so you can avoid them and make an informed decision:

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1) Prioritising Price Over Coverage

It's natural to consider cost when making a purchase. However, unlike regular products or services, health insurance is meant to protect you during medical emergencies, which can be financially devastating without proper coverage.

Choosing a plan with limited coverage just to save money can backfire when you’re already dealing with a health crisis. Always evaluate what’s included in the plan - your future self will thank you.

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2) Settling for Basic Coverage Only

Many individuals opt for the most basic plan just to fulfil visa requirements - without realising that basic doesn't mean sufficient.

A truly helpful plan should go beyond the essentials. Look for features like:

• Critical illness coverage
• Personal accident cover
• Cashless hospitalisation
• Domiciliary hospitalisation
• Ambulance charges

The cost of an upgrade is often marginal compared to the protection it offers.

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3) Skipping the Fine Print

It’s easy to overlook the details, but not reading the policy document thoroughly can lead to major issues during claim settlements.

Fortunately, most insurers offer a 15-day 'free-look period' - giving you time to review your policy in detail after purchase. If you find any discrepancies or terms you’re uncomfortable with, you can cancel the policy within this period and receive a refund based on the insurer’s terms and conditions.

Make sure you read every clause and condition before proceeding.

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4) Hesitating to Switch Providers

Some policyholders stick with the same insurer out of habit, even if better options are available.

But loyalty should not come at the cost of better coverage. If another insurer is offering more value, benefits, or affordability - don’t hesitate to switch.

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5) Hiding Medical Conditions

Never hide any medical history or pre-existing conditions from your insurer.

Doing so may result in claim rejection later, even during emergencies. For example, if you fail to declare a chronic illness and are later hospitalised for related treatment, your claim could be denied - leaving you to bear the entire financial burden.

Transparency is essential when applying for or renewing a policy.

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6) Delaying Policy Renewal

International students and visitors in Australia are required to maintain continuous health coverage during their stay. Delaying the renewal of your OSHC or OVHC can:

• Breach visa conditions
• Lead to visa rejection or cancellation
• Result in a lapse in coverage and financial risk

To avoid these complications, renew your policy well in advance.

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Must Read: Why Renewing OSHC & OVHC is Significant to Ensure a Continuous & Stress-Free Stay in Australia?